filters
state:
Show
city:
Show
product:
Show
I attempted to have the fabric replaced on my Silhouette blinds. The motor is fine, but the cat created two huge tears in the fabric. I was prepared to pay $800 for a fabric replacement. The issue is that Hunter Douglas will not replace fabric. Their not repairing...
Read more
2.8
I liked
  • Beauty of the product
I didn't like
  • No repair services
#1240933
Reply to reviews
purchased the 4 way wand control their newest product and all they do is jam they never work I have spent 8 thousand dollars and it is total loss No support to replacements and very expensive DONT EVER BUY HUNTER DOUGLAS II CALL AT LEAST ONCE A MONTH TO HAVE REPARIS...
Read more
1.3
#1238170
Reply to reviews
the Product is USELESS without Customer service after the sale at this Price there should be. How this company stays in Business is beyond me. It allows it Sellers to sell and the sellers have no intention on customer service and Hunter douglas could care less when you...
Read more
#1233449
Reply to reviews
First, I spent ALOT of money on these and installing these honeycomb blinds. One of the three up front they got wrong the first time yet it was a "Chinese fire drill" trying to get it fixed. Now, when I go to pull up the shade the rep yanked the hardest last time she...
Read more
#1228805
Reply to reviews
Show

Hunter Douglas - “Blackout” skylight shades

We paid $1300 for a set of two allegedly “blackout” skylight shades, which are anything but. There is a huge light gap, so we now have cardboard stuffed inside our very expensive shades. We were informed we are not allowed a refund even though these do not come close to meeting the product description.
1.3
Details
Advertised vs Delivered
Customer service
Delivery Service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Style and Design
Value for money
Warranty
Website
#1224354
Reply to reviews
We outfitted our home w/ Hunter Douglas, thinking we would be going with "the best"; we chose their Duette top/down-bottom/up line. Well, at least 2 of the larger blinds (70" W window) have broken internal mechanisms where the blinds won't hold up (they simply flop...
Read more
Anonymous
TB

Call the place you bought them from. First measuring is not Hunter Douglas fault. It also sounds like it was not installed properly if chain connector interferes. That is the ...

Anonymous
Anonymous

Just bought 7 large window shades.God the pull chain is always jammed with thst dumb clear plastic thing. Not too impressed and they measured wrong too. Not to sure what to do...

#1201399
Reply to reviews
I purchased Lite Rise blinds for six of my windows costing several thousands of dollars. Every one was cheaply made, failed several times requiring repair costs to me and I received virtually no support from Hunter Douglas. My recommendation would be to look for...
Read more
Anonymous
Chicagobearcub

"Resolved" but not to my satisfaction. Their lifetime warranty is a scam. The durability of the product leaves a lot to be desired. Would look for alternative window coverings...

1.7
#1187224
Reply to reviews
We have had Danmer shutters throughout most of our house but not the bedrooms. We've never had an issue with them but they're pretty expensive. So we decided to get plantation shutters on our bedroom and also on a sliding door. We went through Home Depot for the...
Read more
Anonymous
M Gardner

Hunter douglas shutters are not Danmer made shutters they come from China Not nearly the same quality you always get what you pay for in shutters

2.2
I liked
  • Easy to order from home depot
I didn't like
  • Customer service regarding warranty
#1185651
Reply to reviews
We also paid about 25K for motorized Silouette. This was the heavily rebated price during he end of year special in my area. It took a few month to get everything properly set up. Changing all of the batteries that came with the install made a big difference. In spite...
Read more
#1183930
Reply to reviews
Some of the 14 Duette blinds would not dock properly at the top. Response was yes that is problem and it is touch and go. Some might dock, others might not. Just the luck of the draw. That shocked me. Another would not lower to the floor. The motor on another was...
Read more
Anonymous
User

We also paid about 25K for motorized Silouette. This was the heavily rebated price during he end of year special in my area. It took a few month to get everything properly se...

#1168108
Reply to reviews