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I want to complain about the service that I been promised but not received. I spent $1700. on an remote window cover above the bathtub. Ms. Chris initially helped us and was a perfect representative, then she was reassigned and handed us off to another representative...
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Anonymous
Anonymous

I apologize, but you haven't provided much solid information here.Did you pay in advance for an installation that was never begun or only partially completed ? Have you paid ...

#1068819
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I purchased 10 duette blinds 25 years ago. Not only were they were beautiful and energy efficient, customer service was fast and courteous, even 20 years after purchase. When I remodeled our home of course I chose Hunter Douglas. This time I chose the Architella, lite...
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Anonymous
Anonymous

Having problems with skyline blinds

3.0
#1065104
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I purchased 17 blinds at a cost of just over $5000. A year and a half after they were installed, several of them started creeping up the window and would not close completely. When I called about having them recalibrated, I was told I would have to ship them to Toronto...
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2.3
#1062005
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WE have had our blinds from a reliable dealer, interiors retail store in santa fe , new mexico We have loved the blinds when they fun ction normally..for 1 year. Two or three times in the last year we have had a few adjustment call outs.. and one major...
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#1044589
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We have been a dealer for Hunter Douglass for 20 years. they force us too buy books and samples we may not even want or we loose the discounts and on top of that IF we do not buy the program the close the account forcing us too fight for parts and difficult too service...
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3.5
#1043522
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Hunter Douglas - Don't buy into the claim of lifetime warranty - it is false.
i purchased very expensive silhouette shades for my home. Part of the buying decision was the lifetime warranty for replacement of defects. The glue that holds the inside panels to the outside sheers has come off and some of the inside panels have fallen. Hunter...
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Anonymous
Anonymous

Did you ask for assistance from Hunter Douglas or from the person or company where they were purchased? One of my clients had a delamination problem with one of their shades a...

Anonymous
Anonymous

These would have been replaced immediately, these are not hunter. Some other companies are trying to put bad stuff on this site. Please don't believe this. It is a sca...

1.8
I liked
  • Got back to me in a timely manner
  • Previous replacement silhouette shades are holding up just fine
  • Other shades with same defect were replaced before
I didn't like
  • Unpublished meaning of lifetime to actually be 12 years
  • Misleading warranty
#1023643
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I have 44 Hunter Douglas battery-operated (PowerView Motorization) blinds in my house - installed 6 months ago. I have had nothing but problems with them sometimes some just won't open or close - and it varies from day to day - this is embarrassing in front of guests...
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Anonymous
Anonymous

The batteries should last a year. Hunter Douglas does provide the first batteries but there is no way of knowing how old those batteries really are. Your sales person should h...

Anonymous
Anonymous

We were having the same issue (blinds acting all strange and we would have to replace the batteries all the time). Our shutter company called us today and said Hunter Douglas...

1.0
#1022782
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I purchase blinds for my house and decided to order "wood" blinds as I was told they were better, and the price was higher than regular "faux" blinds Well...there was a number of issues from the beginning: 1. The staining on the slats was uneven and missing spots 2....
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Anonymous
Susan

We have experienced a very similar issue with Hunter Douglas Shutters (bad quality in the first shipment, took a few month for them to agree to remake and the replacement was ...

2.6
I liked
  • Person i interacted with is great
  • She did her best to help
#1021990
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We built a new home in 2016 and used Hunter Douglas exclusively for our window coverings. We are eligible for a $300 rebate and have submitted all docs to receive this three times. Each time submitted they ask for different qualifying information. This is ridiculous,...
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Anonymous
Room With A View

Their rebate program is excellent. The problem is with your Design Consultant. When I sell a rebated product to a client I fill out all the appropriate paperwork for them and ...

1.0
I liked
  • Our design consultant
I didn't like
  • Giving us the runaround on a promised rebate
  • Company did not follow up on concern
#1016613
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We purchased Hunter Douglas blinds for 4 bedrooms, a dressing room, and a family room at our vacation home. We chose them because we were under the impression that their products were very high quality, and also our builder recommended them. Another major reason was...
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Anonymous
jane doe

not sure if your review was done march 02 2017 or march of 2002. but hunter douglas and levolor are one company they purchased them out back in 2016. i do hope the remakes wo...

#1015961
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