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We built a new home in 2016 and used Hunter Douglas exclusively for our window coverings. We are eligible for a $300 rebate and have submitted all docs to receive this three times. Each time submitted they ask for different qualifying information. This is ridiculous,...
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1.0
I liked
  • Our design consultant
I didn't like
  • Giving us the runaround on a promised rebate
  • Company did not follow up on concern
#1016613
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We purchased Hunter Douglas blinds for 4 bedrooms, a dressing room, and a family room at our vacation home. We chose them because we were under the impression that their products were very high quality, and also our builder recommended them. Another major reason was...
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Anonymous
jane doe

not sure if your review was done march 02 2017 or march of 2002. but hunter douglas and levolor are one company they purchased them out back in 2016. i do hope the remakes wo...

#1015961
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In November 2015 we ordered six Hunter Douglas Silhouette blinds at a total cost in excess of $8700. In November 2016 we discovered that one blind had developed two quarter size holes in the fabric. We are senior citizens, no pets or children in the home, so this was a...
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#1013696
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When we built in 2001, we had Hunter Douglas blinds installed in our home. Recently, we added motorized room darkening Vignettes to the bedroom windows. They are great! We are very happy with the quality of Hunter Douglas products ~luminette, wood blinds, shutters &...
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5.0
I liked
  • Quality product with great customer service
#1010903
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Have spent thousands of dollars on Hunter Douglas blinds throughout my home. While they look beautiful, I was told the motors are done on 8 year old blinds. OK so I thought I could have them repaired, think again. I was told the PowerRise technology is obsolete and...
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Anonymous
jane doe

the unfortunate side of coming out with "newer updated" products is that over time the companies they bought the parts off of stop making said parts and they can no longer be ...

1.9
I liked
  • Product looked good
I didn't like
  • Product does not work
#1010794
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This situation has been going on since June,2016 and has continued.I spent $2,300.00 for one window... I contacted your Dealer last week and asked if the gap in the middle of the shade was in fact a gap or overlap of the vanes. He advised it was a gap. I asked John to...
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Anonymous
Robert

As of Thursday March 9,2017 this issue hasn't been resolved. Supplier called and asked if Rebart the installer had followed up and I told them not yet. Product was Re instal...

2.8
#1004348
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Spent over $10,00O on blinds 4+ years ago. Have Duette Architella Honeycomb, Silhouette and Luminette shades in our home. The only ones which haven't gone back for repair are the Luminette ... and fabric has seriously faded on these. We have repeatedly had the Duette...
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2.9
I liked
  • Selection
I didn't like
  • Reliability
#987054
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We have the wifi connected blinds. We spend way too much time trying to connect and trying to get everything to operate properly. the hub will not connect sometimes and we have to reinstall. the blinds will occasionally disappear from the list and have to be...
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2.0
#984775
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I have a automated window shade (Duette) by Hunter Douglas. It does not function well. It never functioned well. I visited a store in Stuart, FL that displayed Hunter Douglass on their window. First I was informed that the unit had a lifetime warranty. I was told to...
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Anonymous
Anonymous

I am still waiting for a remote to be mailed to me.These window treatments by Hunter Douglas are high dollar. They do not perform repairs after the warranty period even if you...

Anonymous
Nick

I am having a similar problem with Hunter Douglas power shades. I need a part on 7 year old power shades and they no longer make the parts. The customer service team is very u...

1.0
I didn't like
  • Customer service
#974868
Reply to reviews
The reps at company are just looking to make money. Customer service is poor and snotty. There are a lot of good blind companies out there, Hunter Douglas use to value their customers and created a quality product. They have cut production cost but has not reduced the...
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Anonymous
Pie

I ran into the same issue with customer service at Hunter Douglas. The agent was rude, she told me that in the blind word my shades are considered old at 7 years old. They no ...

#974372
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