Poor support from Hunter Douglas for their overpriced blinds.
I purchased Lite Rise blinds for six of my windows costing several thousands of dollars. Every one was cheaply made, failed several times requiring repair costs to me and I received virtually no support from Hunter Douglas.
My recommendation would be to look for alternatives other than Hunter Douglas since they are very expensive, prone to failure and not backed by Hunter Douglas as an expensive product should be. Do not, I repeat, do not buy a Lite Rise blind from Hunter Douglas! Most discouraging is the fact that the place where I purchased the blinds simply tells me that my problem is with Hunter Douglas! I guess that tells you their confidence in the product they sell.
By the way, every failure of each blind was the same...the rope fails after about 1.5 years and each blind costs more than a $1000. Not a good return on investment in my opinion and something to think about when thinking about Hunter Douglas.
Review about: Hunter Douglas Motorized Blinds.
Reason of review: Bad quality.
Monetary Loss: $4000.
Preferred solution: Let the company propose a solution.
You May Also Like
Comments
Great Comment! Would You Like to Convert It Into Review?
You will be able to edit the text before publishing.Terms of Service
"Resolved" but not to my satisfaction. Their lifetime warranty is a scam.
The durability of the product leaves a lot to be desired. Would look for alternative window coverings since you will be replacing a Hunter Douglas one long before you thought you might.
Select Reason