Hunter Douglas - Overpriced blinds, weak mechanism for larger windows
We outfitted our home w/ Hunter Douglas, thinking we would be going with "the best"; we chose their Duette top/down-bottom/up line. Well, at least 2 of the larger blinds (70" W window) have broken internal mechanisms where the blinds won't hold up (they simply flop down). The blinds were in spare bedrooms that had very limited use, and are ~8 yrs old but started malfunctioning several yrs ago.
The blinds are also plagued by constantly breaking pull tabs and other plastic parts.
Warranty department has denied any responsibility to fix items, as it is beyond their ridiculous limited warranty period...
Review about: Hunter Douglas Blinds.
Reason of review: Damaged or defective.
Monetary Loss: $2000.
Preferred solution: Let the company propose a solution.
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Call the place you bought them from. First measuring is not Hunter Douglas fault.
It also sounds like it was not installed properly if chain connector interferes. That is the fault of the installer. The place you bought the Hunter Douglas shades will send them back for repair if they can not at their store.
There is a 7 year warranty on the LiteRise lift. Again, contract the place you bought them from, so you do not get charged.
Just bought 7 large window shades.God the pull chain is always jammed with thst dumb clear plastic thing. Not too impressed and they measured wrong too. Not to sure what to do not paid yet
We have 7 lite rises, installed within 3 years, hardly used. No dogs or children, and only 2 adults carefully using them, and 3 of them have already broken. DO NOT GET THESE!!!
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