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1.5

Shame on Hunter Douglas for selling 20k blinds motorized that should last 20 yrs but only last 5 years and giving no repair options on when they fail. They ask you to paid that kind of money with no product support.

They are a rip off company with no morals.

Short sighted money grubbers and donโ€™t deserve their reputation as a quality product company. I will spread the word wide

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As a long standing Hunter Douglas Dealer, I must ask where you saw advertised a 20 year life span for motorized shades, when the written warranty has a clearly stated 5 year warranty on PowerRise or PowerView motors? Did you not review your warranty details before purchasing 20K worth of shades?

Besides, the average lifetime of a typical window covering is affected by so many factors, such as, shade size, install location, daily operation, normal wear and tear, consumer handling/care and interior environmental conditions. Rarely have I seen a decent looking 15 year old shade, let alone a 20 year old one.

If your shades are the former PowerRise system (post May 2010), you may still be able to get it repaired (out of warranty) for much less cost than full shade replacement. Contact a reputable Hunter Douglas Gallery Dealer.

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