I can't put into words how terrible the quality of these Blinds are. First set we purchased ($700) for Lite Rise won't work when they arrived.
Sent them back to be repaired and when they arrived back they were no different. The place we brought them from agreed with us but H.D. didn't agree and said we are stuck with them. The dealership ate the shades.
The ordered the replacement Power Rise shades ($1000) that came and one of the blinds can't be adjusted (junk) and the other shade is dead and the motor won't work at all.
After over 3 months to get them back they are the biggest piece of garbage I've ever seen. So much for the Factory Inspection process that never caught these problems.
Hoping to get the Resolution Department to agree and take back both blinds and give us our money back.
That's are hope. Never, I mean never ever trust Hunter Douglas when buying any type of product from this company.
Product or Service Mentioned: Hunter Douglas Motorized Blinds.
Reason of review: Bad quality.
Monetary Loss: $1000.
Preferred solution: Full refund.