Hunter Douglas is a company that is cleverly design to rip you off 1. All repairs have to be send to factory, sent by DEALER( the one that sold prod.)If dealers goes out of buss. you are on your own. 2.Very few dealers available and they have no access to parts. 3. If...Read more
We just spent $ on 2000.00 roller shades with ultraglide pull system. The pull cord keeps breaking or is pulled through the little plastic attachment and disappears up into the roller mechanism. We have to call the dealer each time and wait weeks for a repair. The...Read more
I spent thousands of dollars on 5 shades that have turned out to be complete junk. How hard is it to build shades? One of the 4 motorized shades drained batteries so quickly that it was costing about $10/month in batteries. Hunter Douglas eventually replaced that shade...Read more
Hunter Douglas - Expensive and defective
Duette honeycomb hunter douglas blinds are not worth it. I have had them for 7 years with half of them not fjnctioning any more. Batteries changed. New battery wands installed and nothing. Beware
Hunter Douglas - Horrible Customer Service
It took 5 months and 6 visits (with a no show/no call as well) to get properly fitted shades. I was told 2 months ago I would get a $250 check for some reparation. I've never received it. DO NOT BUY HUNTER DOUGLAS.
Hunter Douglas Customer Care Review
Blinds are beautiful. Customer service at the store level sucks (can't get anyone to answer my calls) and Hunter Douglas corporate shifts the blame back to the store. I paid a good sum thinking this was a solid company. At the end of the day, I Could have done better with a budget company
Short Review on August 18, 2016
It's the installer whoever that you hired is to blame. I've own high end HunterDouglas products and very happy for what I got.
Hunter Douglas - Silhouette a deux
We bought 2 silhouette a deux which is a combination of 2 blinds ,blackout shades in a separate roller behind the silhouette. After 6 months the vinyl blackout fell out of the roller. While the 1st blind was sent back to the factory the 2nd blind suffered the same...Read more
Our PowerRise Duette shades are about 5 years old. 2 out of our 4 shades cannot be raised or lowered due to the spooling mechanism for the string pulls. Basically, the spool rod has no guides for the pull strings. Therefore, randomly, the strings may become tangled or...Read more
The company warranties only 5 years for the motor. You spend $2000 on a blind and after 5 years they tell you that if the motor goes you have to throw it out. Their motor systems have changed; they keep no parts; you can't even pay them or anyone to repair the blind...Read more
what's the point with purchasing pricey blinds such as Hunter Douglas? That's the conclusion we've come to after two miserable experiences dealing w their headquarters upon two warranty issues within the first 10 years. Mind you, the blinds were installed properly and...Read more
Horrible blinds and even worse customer service. Their warranty is a lie! If anyone is considering blinds under no circumstances buy Hunter Douglas. From what I can tell they have turned into a pure scam of a company that had a good reputation but now they have changed...Read more
I purchased Hunter Douglas blinds with a lifetime warranty. After 1 year the thin cords started breaking and they said they said only the fabric was a lifetime warranty. Now my fabric has broke and they said there blinds only last 7 years so the fabric is not covered....Read more
I ordered 6 /1.5" Architella blinds. They cost over $3000. I am extremely disappointed! 2 were not working on day one. I had to pay a repairman to come fix two of them. One didn't even have the pulley engaged or assembled inside the headrail when he took it apart. It's...Read more
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