Hunter Douglas Phone Numbers and Emails

Toll-Free Number:

  • (800) 789-0331
Send Message

Customer Service:

  • (800) 265-8000
    Canada
  • (800) 856-5105
    Design Trade Program
  • (845) 664-7000
    Pearl River, NY

Legal:

  • (866) 930-0488

Hunter Douglas Emails:

Customer Service
Custom Integrator Program
designtradeprogram@hunterdouglas.com
Design Trade Program
hunterdouglas@magrinopr.com
Press Inquiries
Is this your business?
More phone numbers and emails Less phone numbers and emails

How to Contact Hunter Douglas Customer Service?

Most Popular Number:

(800) 789-0331
Total calls: 175 Issues resolved: 13 Last call: Mar 3, 2024

What Is the Hunter Douglas Customer Service Phone Number?

There is more than one way to contact Hunter Douglas customer service; the easiest is by making a call. One of the Hunter Douglas phone numbers is 1-800-789-0331. This number connects you to the Hunter Douglas support team between 9:00 AM and 8:00 PM EST, Monday through Friday. The second Hunter phone number is specific to users from Canada, and the number is 1-800-265-8000. For customers from Pearl River, New York, Hunter Douglas' contact number is 1-845-664-7000. There is a separate phone number to contact Hunter Douglas customer support if you want information about the Design Trade Program which is 1-800-856-5105.

What Is the Hunter Douglas Corporate Office Address?

Hunter Douglas USA corporate office is at Hunter Douglas, Inc. 1 Blue Hill Plaza, Pearl River, New York, 10965, United States. This Hunter Douglas address is the hub of every business operation associated with the company. Customers can also get their queries resolved at the Hunter Douglas address. Hunter Douglas headquarters has many departments and representatives trained to fix your problems. This Hunter Douglas corporate office can also be used as the mailing address if you want to send your documents.

Can I Email Hunter Douglas Tech Support?

Hunter Douglas Company has published four email addresses so customers can write to the support team. The email address for any general queries or Hunter Douglas tech support is info@hunterdouglas.com. If you want to learn more about the customer integrator program or clear doubts regarding the subject, email cip@hunterdouglas.com. The email address for the design trade program is designtradeprogram@hunterdouglas.com. Lastly, the published email address for press inquiries is hunterdouglas@magrinopr.com.

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Contact Information

Hunter Douglas Website:

Hunter Douglas Help Center:

Corporate Office Address:

Hunter Douglas, Inc.
1 Blue Hill Plaza
Pearl River, New York 10965
United States

Other Info (opening hours):

Hours:

Monday - Friday: 9:00AM-8:00PM (ET)


Chat Hours:

Monday - Friday: 9:00AM-7:30PM (ET)

More contact details

Hunter Douglas Rating Based on 171 Reviews

Rating details

2.0
more details
Customer service
Product or Service Quality
Price Affordability
Value for money

Rating stats

Rating trend

How Good is Hunter Douglas's Customer Service?

Sylvia D Mwi
Sylvia D Mwi
Feels Satisfied | Feb 02, 2024

We spoke with John. He was very understanding and kind about our horrible experience with Scottsdale window coverings owned by Vincent Deshayes here in Arizona. John will be getting back to us soon.

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Teryl Jzp
Teryl Jzp
Feels Disappointed | Feb 17, 2023

Complicated non responsive

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Kya Zba
Kya Zba
Feels Satisfied | Jan 18, 2023

Very positive

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Matan Deq
Matan Deq
Feels Neutral | Dec 23, 2022

It was very difficult to reach Hunter Douglas.
Brian was helpful but did not get return email so calling again was covert frustrating.
I finally reached Bre abs she resolved my issue.
I hope was can install the connectors because I understand if a service team member comes out it will be very expensive.
I don’t agree with a fee for a simple service call.
Hopefully we or a friend can put on the new connectors.
Debbi Biegger
730-290-****

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Summary of Hunter Douglas Customer Service Calls

217 TOTAL
CALLS
01:45 AVG CALL
DURATION
20% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Hunter Douglas?

Product/ Service Question:

  • “My sprinklers isn't working”
  • “Product question”
  • “Motor not working on a duel blind/silhouette. The date inside is March 2018”

Request for Information Question:

  • “Need support”
  • “Question about my hunter Douglas blinds”
  • “Discontinued fabric question”

Return/ Replace Question:

  • “Need a replacement of my remote . We have replaced the batteries know the shades work but the remote is not connecting..”
  • “Replacement part”
  • “Wrong replacement handles sent”

Staff Question:

  • “Would like to get a hold of someone to service our shades”
  • “Authorized service. Columbus ohio”

Shipping and Delivery Question:

  • “Adjust the sizes with our blinds”
  • “Sent wrong part”

Payments and Charges Question:

  • “Rebate”
  • “I HAVE A REMOTE CONTROL CHARGEABLE SKYLIGHT SHADE INSTALLED HERE INSIDE MY INDOOR KITCHEN AND I DO NOT REMEMBER THE NAME OF THE PERSON OR COMPSNY BECAUSE MY FATHER AND HUSBAND MISPLACED THE PAPERWORK AND MY SKYLIGHT SHADE BROKE”

Other Question:

  • “Major complaint”
  • “Troubleshooting pro-c”
  • “Need 2 clips for vertical blinds”

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