Contact Hunter Douglas Customer Service
Hunter Douglas Phone Numbers and Emails
Toll-Free Number:
-
(800) 789-0331
Customer Service:
-
(800) 265-8000Canada
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(800) 856-5105Design Trade Program
-
(845) 664-7000Pearl River, NY
Hunter Douglas Emails:
Customer Service
Custom Integrator Program
designtradeprogram@hunterdouglas.com
Design Trade Program
hunterdouglas@magrinopr.com
Press Inquiries
Contact Information
Hunter Douglas Website:
Hunter Douglas Help Center:
Corporate Office Address:
Hunter Douglas, Inc.
1 Blue Hill Plaza
Pearl River,
New York
10965
United States
Other Info (opening hours):
Hours:
Monday - Friday: 9:00AM-8:00PM (ET)
Chat Hours:
Monday - Friday: 9:00AM-7:30PM (ET)
How Good is Hunter Douglas's Customer Service?
Summary of Hunter Douglas Customer Service Calls
217
TOTAL
CALLS
CALLS
01:45
AVG CALL
DURATION
DURATION
20%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Hunter Douglas?
Product/ Service Question:
- “My sprinklers isn't working”
- “Product question”
- “Motor not working on a duel blind/silhouette. The date inside is March 2018”
Request for Information Question:
- “Need support”
- “Question about my hunter Douglas blinds”
- “Discontinued fabric question”
Return/ Replace Question:
- “Need a replacement of my remote . We have replaced the batteries know the shades work but the remote is not connecting..”
- “Replacement part”
- “Wrong replacement handles sent”
Staff Question:
- “Would like to get a hold of someone to service our shades”
- “Authorized service. Columbus ohio”
Shipping and Delivery Question:
- “Adjust the sizes with our blinds”
- “Sent wrong part”
Payments and Charges Question:
- “Rebate”
- “I HAVE A REMOTE CONTROL CHARGEABLE SKYLIGHT SHADE INSTALLED HERE INSIDE MY INDOOR KITCHEN AND I DO NOT REMEMBER THE NAME OF THE PERSON OR COMPSNY BECAUSE MY FATHER AND HUSBAND MISPLACED THE PAPERWORK AND MY SKYLIGHT SHADE BROKE”
Other Question:
- “Major complaint”
- “Troubleshooting pro-c”
- “Need 2 clips for vertical blinds”
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Hunter Douglas